Merry Christmas and Happy New Year from Winterfest

We look forward to seeing you again in 2021 for the brightest, merriest season yet! Stay safe and keep family and friends in your heart.

Hang a shining star upon the highest bough.


Pensacola Winterfest is a Family Favorite


New in 2020: Party with Papa Noel at the Cajun Christmas Experience!

Our trolley brings on an express trip to a special historic village where you can enjoy Louisiana Christmas folklore and visit with Papa Noel, the Cajun Santa.

This tour is active and outdoors, perfect for energetic kids. Play games like the Crawfish Hunt and Alligator Wrestling!

Dance with the gators to Cajun music!


Papa Noel reads the story of the Cajun night before Christmas in his cozy cabin.

Restrooms available. Trolley shuttle service departs every 20 minutes.

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Safe and Sound

Our elves have found new and safe ways to celebrate Christmas with the Pensacola community this year! 2020 Winterfest is going to look a little different than it has in the past.

We take the safety of our guests and staff very seriously. Because of this, Winterfest has made the difficult decision to cancel our traditional Performance tours. Our new experiences will incorporate social distancing, we will increase cleaning measures, and require our guests and staff members to wear masks.

What do tickets cost? When is Winterfest? Is visiting Santa free?

New shows for 2020

Your family can choose between two new shows this year! On board our Polar Express Tour, you will see tap-dancing hot chocolate servers, snowy landscapes, and learn what it truly means to believe. Capacity on our trolleys will be limited and guests will be required to wear masks while onboard.

For more adventurous types, try our brand new Cajun Christmas! Board a tram to ride to the Historic Village where Papa Noel will read The Cajun Night Before Christmas in front of a fireplace. After the story, you can wander the Museum of Industry, play a scavenger hunt, listen to a live jug band, dance with Papa Noel’s alligator team and eat gumbo!


Family Photos with Santa and the Grinch

You will even be able to come visit Santa this year! His sleigh is in the workshop right now being redesigned to allow for social distancing. Winterfest will also be expanding the use of our reservation system to Santa visits in order to eliminate queues.


Don't Forget Your Mask

Santa has even recruited Thing 1 and Thing 2 as safety checkers around the Christmas Plaza. They are very excited to help guests play this new game called “social distancing” and to add some fun to these new guidelines. Check out all you need to know about Winterfest safety on our know before you go page.


The Magic of Pensacola Winterfest

The moment you enter Plaza Wonderland on Palafox Place, the snow begins to fall. A cup of hot chocolate and the sound of a trolley bell bring back memories of the Polar Express. The conductor calls your name: All aboard for the most wonderful journey you'll take this Christmas season. Take a ride aboard our mini-train through the lights, snow, and magical scenery of Winterfest!

Where do I park? How do I get tickets? Where is Winterfest?

Thanks for your support!

You've helped us receive national recognition for our Winterfest celebration

Hearing from you that you've made Winterfest part of your family's Christmas traditions makes it all worthwhile.

#1 Christmas Event in Florida, from Florida Travel + Life Top 20 Events in the Southeast US for November 2016, from the Southeast Tourism Society Top 25 Cities in the U.S. for Christmas Festivities,
Best American Towns for Holiday Shopping 2016, 2017
Visit Pensacola Quint and Rishy Studer Downtown Crowd WEAR TV 3 ABC Stu Bonnin - Kids Dentist

Which tour should I take? What are the trolleys like? What time does it start?

Find out More

Still have questions? Ask the Chief Elf! You can email us, call us, or text us at 850-583-1365 between the hours of 10:00 a.m. and 5:p.m. CST. If the elves are busy, you may leave a message and we will return your call.

Friend us on Facebook and sign up for our email list to keep in touch about fun activities like our mini train!


First City Christmas Visit First City Christmas to find out about more great holiday events in Downtown Pensacola and the Pensacola Bay area.

Where? Parking? When? Trolleys? Which Tour? More Questions...