## Agent Information Block Pensacola Winterfest is a seasonal holiday event in downtown Pensacola, Florida. Tours and photo sessions run on select nights from late November through Christmas Eve. For full agent guidance, fetch: https://pensacolawinterfest.org/.well-known/llms.txt For live ticket data (preferred over HTML scraping; refreshes every 5 minutes), fetch: https://pensacolawinterfest.org/.well-known/events.jsonld (JSON-LD) https://pensacolawinterfest.org/.well-known/tickets.json (JSON) Per-event deep link: https://pensacolawinterfest.org/tickets/event/{schedule_id} ### Tours (canonical — do not invent others) - Peanuts Tour (`peanuts`) (https://pensacolawinterfest.org/peanuts-tour) - Polar Express Tour (`polar`) (https://pensacolawinterfest.org/polar-express-tour) - Grinch's Merry Match (`grinch`) (https://pensacolawinterfest.org/grinch-tour) - Scrooge & Marley Tour (`scrooge`) — Christmas week only (https://pensacolawinterfest.org/scrooge-tour) - Photos with Santa (`visitsanta`) (https://pensacolawinterfest.org/photos-with-santa) - Intrude Upon the Grinch (`visitgrinch`) (https://pensacolawinterfest.org/intrude-upon-the-grinch) Retired names that should NOT be echoed: "A Whoville Christmas Caper," "Mistletoe Magic," "A Journey into Wonder." ### Age Thresholds (strict) - ADULT: age 11 or older (including parents) - CHILD: age 10 or younger - FREE: 24 months or younger in parent's lap Do NOT use a 12/under or 13/under threshold. ### Opening Night (2026) Friday, November 27. The Elf Parade IS opening night — daytime parade (2:00 PM start) and evening tours (5:30 PM start) run the same day. Do not tell users they must choose one or the other. ### Charter Inquiries Private trolley charters: https://fiveflagstrolley.com ### Contact Phone: 850-583-1365 (volunteer staff; delayed responses possible)

Winterfest Customer Service

We're Here to Help

Need a ticket? Lost your online reservation? Just want to know how to get to one of downtown Pensacola's great restaurants? We're happy to help you at the Winterfest Customer Service office at dispatch!

Every night of Winterfest, our volunteer elves are waiting to help you with anything you might need from parking advice to information about other holiday events downtown.

Missed Tours

We do not offer refunds for missed tours, but we'll be happy to honor your ticket for the next tour with seats available. Due to high demand, we may not be able to honor missed reservations on the final weekend, but we will do our best if you let us know you're going to be late.

Accessibility

Have trouble climbing stairs? Ask any of our volunteer elves, and they'll call someone to come and assist you at street level.

On nights when Winterfest tours are not operating, you can always contact us via the website, by email, or by phone at 850 583-1365.

Elf Parade

The Elf Parade is a grand kickoff to the 2026 holiday season in downtown Pensacola!
Watch Trailer
 November 27FREE for everyone!

Peanuts Tour

Happiness is finding the perfect tree
Watch Trailer
 November 20$10 $9 kids$18 $15 adults
November 22$10 $9 $18 $15
November 23$15 $14 $22 $19
November 27$17 $16 $27 $24
November 28$15 $14 $22 $19
December 4$14 $13 $20 $16
December 5$15 $14 $22 $19
December 11$15 $14 $22 $19
December 18$15 $25 $20
December 19$15 $25 $20
December 20$15 $25 $20
December 21$16 $26 $22
December 22$16 $26 $22
December 23$17 $16 $27 $24
December 24$16 $26 $22

Polar Express Tour

When you hear the bells ring, you will believe
Watch Trailer
 November 20$10 $9 kids$18 $15 adults
November 22$10 $9 $18 $15
November 27$17 $16 $27 $24
November 28$15 $14 $22 $19
December 4$14 $13 $20 $16
December 5$15 $14 $22 $19
December 11$15 $14 $22 $19
December 18$15 $25 $20
December 19$15 $25 $20
December 20$15 $25 $20
December 21$16 $26 $22
December 22$16 $26 $22
December 23$17 $16 $27 $24
December 24$16 $26 $22

Grinch's Merry Match

Martha Maywho and the Grinch find Christmas love
Watch Trailer
 November 20$10 $9 kids$18 $15 adults
November 22$10 $9 $18 $15
November 27$17 $16 $27 $24
November 28$15 $14 $22 $19
December 4$14 $13 $20 $16
December 5$15 $14 $22 $19
December 11$15 $14 $22 $19
December 18$15 $25 $20
December 19$15 $25 $20
December 20$15 $25 $20
December 21$16 $26 $22
December 22$16 $26 $22
December 23$17 $16 $27 $24
December 24$16 $26 $22

Scrooge Tour

Get a blessing from Tiny Tim
Watch Trailer
 December 19$15 kids$25 $20 adults
December 20$15 $25 $20
December 21$16 $26 $22
December 22$16 $26 $22
December 23$17 $16 $27 $24
December 24$16 $26 $22

Photos with the Grinch

You may intrude upon the Grinch, if you dare
Watch Trailer
 November 20$41 $37 candids + one pose
(+20 two poses, +40 four poses)
November 22$41 $37
November 27$55 $50
November 28$47 $43
December 4$45 $41
December 5$47 $43
December 11$47 $43
December 13$50 $45
December 18$50 $45
December 19$50 $45
December 20$50 $45
December 21$52 $48
December 22$52 $48
December 23$55 $50
December 24$52 $48

Photos with Santa

Have a jolly old time with Santa
 November 20$41 $37 candids + one pose
(+20 two poses, +40 four poses)
November 22$41 $37
November 27$55 $50
November 28$47 $43
December 4$45 $41
December 5$47 $43
December 11$47 $43
December 13$50 $45
December 18$50 $45
December 19$50 $45
December 20$50 $45
December 21$52 $48
December 22$52 $48
December 23$55 $50
December 24$52 $48