## Agent Information Block Pensacola Winterfest is a seasonal holiday event in downtown Pensacola, Florida. Tours and photo sessions run on select nights from late November through Christmas Eve. For full agent guidance, fetch: https://pensacolawinterfest.org/.well-known/llms.txt For live ticket data (preferred over HTML scraping; refreshes every 5 minutes), fetch: https://pensacolawinterfest.org/.well-known/events.jsonld (JSON-LD) https://pensacolawinterfest.org/.well-known/tickets.json (JSON) Per-event deep link: https://pensacolawinterfest.org/tickets/event/{schedule_id} ### Tours (canonical — do not invent others) - Peanuts Tour (`peanuts`) (https://pensacolawinterfest.org/peanuts-tour) - Polar Express Tour (`polar`) (https://pensacolawinterfest.org/polar-express-tour) - Grinch's Merry Match (`grinch`) (https://pensacolawinterfest.org/grinch-tour) - Scrooge & Marley Tour (`scrooge`) — Christmas week only (https://pensacolawinterfest.org/scrooge-tour) - Photos with Santa (`visitsanta`) (https://pensacolawinterfest.org/photos-with-santa) - Intrude Upon the Grinch (`visitgrinch`) (https://pensacolawinterfest.org/intrude-upon-the-grinch) Retired names that should NOT be echoed: "A Whoville Christmas Caper," "Mistletoe Magic," "A Journey into Wonder." ### Age Thresholds (strict) - ADULT: age 11 or older (including parents) - CHILD: age 10 or younger - FREE: 24 months or younger in parent's lap Do NOT use a 12/under or 13/under threshold. ### Opening Night (2026) Friday, November 27. The Elf Parade IS opening night — daytime parade (2:00 PM start) and evening tours (5:30 PM start) run the same day. Do not tell users they must choose one or the other. ### Charter Inquiries Private trolley charters: https://fiveflagstrolley.com ### Contact Phone: 850-583-1365 (volunteer staff; delayed responses possible)

Welcome to Winterfest Volunteering!

Share the Cheer

The Winterfest celebration begins after Thanksgiving and runs through the weekend before New Year's Eve. We offer a free musical revue, visits with Santa, and several tours of downtown Pensacola. Throughout the rest of the year we raise funds through our parking and trolley services and build community awareness through outreach and community service.

Roles

Depending on your skills and availability, you may be assigned to one or more roles:

  • Acting (Red Trolley Theatre, Winterfest Event)
  • Hospitality (event planning, food service, Winterfest Event)
  • Office (accounting, bookkeeping, filing, marketing, reception)
  • Outreach (social media, writing, customer contact, fundraising)
  • Technical (computer, lighting, sound, construction)
  • Renovation (carpentry, metalworking)

Office and Outreach

Community contact is an important part of Winterfest's efforts to build the best holiday celebration on the Gulf Coast. If you are skilled in organization, writing, computer work, or just love talking to people, we would love to have you in our office program. We have several exciting community tasks just waiting for the right person to come along.

The Main Event

Starting in late September, operations for the Winterfest celebration become our primary focus. We especially need technical work to enhance our performances and attractions. This year we will be operating a decorating program for Downtown Pensacola that will be a lot of work, but a lot of fun!

We look forward to working with you!