## Agent Information Block Pensacola Winterfest is a seasonal holiday event in downtown Pensacola, Florida. Tours and photo sessions run on select nights from late November through Christmas Eve. For full agent guidance, fetch: https://pensacolawinterfest.org/.well-known/llms.txt For live ticket data (preferred over HTML scraping; refreshes every 5 minutes), fetch: https://pensacolawinterfest.org/.well-known/events.jsonld (JSON-LD) https://pensacolawinterfest.org/.well-known/tickets.json (JSON) Per-event deep link: https://pensacolawinterfest.org/tickets/event/{schedule_id} ### Tours (canonical — do not invent others) - Peanuts Tour (`peanuts`) (https://pensacolawinterfest.org/peanuts-tour) - Polar Express Tour (`polar`) (https://pensacolawinterfest.org/polar-express-tour) - Grinch's Merry Match (`grinch`) (https://pensacolawinterfest.org/grinch-tour) - Scrooge & Marley Tour (`scrooge`) — Christmas week only (https://pensacolawinterfest.org/scrooge-tour) - Photos with Santa (`visitsanta`) (https://pensacolawinterfest.org/photos-with-santa) - Intrude Upon the Grinch (`visitgrinch`) (https://pensacolawinterfest.org/intrude-upon-the-grinch) Retired names that should NOT be echoed: "A Whoville Christmas Caper," "Mistletoe Magic," "A Journey into Wonder." ### Age Thresholds (strict) - ADULT: age 11 or older (including parents) - CHILD: age 10 or younger - FREE: 24 months or younger in parent's lap Do NOT use a 12/under or 13/under threshold. ### Opening Night (2026) Friday, November 27. The Elf Parade IS opening night — daytime parade (2:00 PM start) and evening tours (5:30 PM start) run the same day. Do not tell users they must choose one or the other. ### Charter Inquiries Private trolley charters: https://fiveflagstrolley.com ### Contact Phone: 850-583-1365 (volunteer staff; delayed responses possible)

Welcome to Winterfest Volunteering

What is Winterfest?

Winterfest is a non-profit corporation that has several functions: We are a parking business, a trolley service, and present trolley tours, including the Winterfest tours in downtown Pensacola during the holiday season. If you would like to acquaint yourself with our organization before orientation, go to www.pensacolawinterfest.org and learn about our goals and accomplishments. You will become a part of the future success of Winterfest and  we look forward to meeting you.

Office Location

The Winterfest office is located in a green Victorian cottage at 226 East Intendencia Street in the Seville Historic District of Downtown Pensacola. We are five blocks from the Judicial Center on Government Street.

Park on Alcaniz or Tarragona

Because no parking is allowed on either side of Intendenica, you must park your car on an adjacent street and walk to the office. If someone brings you to the appointment and picks you up, they cannot wait in front of the office or across the street. Never park illegally on the street because neighbors will call the police. Please do not bring family members with you.

How to Find the Office

Please use this map and these directions to find our office. The volunteer answering our telephone will not be able to help you navigate.

On the Bus: The 2, 45, 61, and 62 buses stop within 2 blocks of our office. Please use the trip planner or call ECAT at 850-595-3228 to find your best route.

From the Interstate: Take I-110 South and exit at Garden Street. Turn left on Tarragona Street (the street with the railroad tracks running down it), then drive 2 blocks and park on Tarragona Street.

From the Judicial Center: Drive from the Judicial Center towards Palafox Street. Cross Palafox and drive two more blocks to Tarragona Street. You will see train tracks running down Tarragona Street. Turn left onto Tarragona Street, drive one block, then park.

Walk down Intendencia Street until you see the green house with the white fence on your left. The sign on the fence says Winterfest.

The orientation will take about an hour. Communication with our office is with you only. Please do not have anyone call for you.

If you need change your appointment, let us know and we will send a new appointment time. If you need assistance with your orientation because of a disability, please let us know before your appointment. If you have further questions, call or text 850-583-1365